MEC-charter

About

Our commitment is to prepare syllabuses and conduct examinations in an efficient and organized manner.In carrying out these tasks, we shall ensure the following :

The Regulations and Scheme of STPM examination are produced 8 months before the semester 1 examination.

The MUET Regulations, Specifications and Test Format are produced 12 months before the test.

The MUET results are released within 10 weeks after the last date of the test.

STPM and MUET statements of results which are requested by post will be sent to applicants within two working days after the applications are received by the MEC, and within 30 minutes for over the counter applications after receiving completed and valid applications.

The STPM syllabuses are produced 12 months before the semester 1 examination.

The STPM examination results are released within 14 weeks after the last date of the examination.

STPM certificates are issued by July.

Copiesof STPM certificatewhich are requested by post will be sent to applicants within two working days after the applications received by the MEC, and within two hours for over-the counter applications after receiving completed and valid applications.

Achievement of Client's Charter

Delivery by Post

SECOND QUARTER (APRIL - JUNE 2025)

Delivery of STPM and MUET Certificates/Statement of Results requested by post (Target : 2 Working Days)

	1 WORKING DAY	DAY 2 WORKING DAY	> 2 WORKING DAY
Copies of STPM Certificates	222	21	6
STPM Statement of results	26	2	0
Copies of MUET Certificates	17	195	26
MUET Statement of results	9	10	17

Delivery by Counter

SECOND QUARTER (APRIL - JUNE 2025)

Submission of STPM and MUET Certificates/Statement of Results requested over the counter (Target : 30 minutes)

	1 - 10 Minutes	11 - 20 Minutes	21 - 30 Minutes	> 30 Minutes
Copies of STPM Certificates	92	5	5	4
STPM Statement of results	8	0	0	0
Copies of MUET Certificates	365	30	17	3
MUET Statement of results	99	3	1	3